5 Simple Steps
Roofing by Hernandez has long been one of Chicago’s highest-rated roofing contractors due to our ongoing commitment to a job done right and our customers’ satisfaction. We, like most other modern roofing contractors, utilize a five step process to complete all of our roofing projects – be it a simple repair or new roof construction. This process has been refined over years to produce a streamlined, dependable approach that guarantees outstanding results – at least when you call Roofing by Hernandez at (312) 439-0556.
The First Step: First Contact
The very first step in our Chicago roofing process is the first contact we have with a customer. This is usually initiated by a phone call to (312) 439-0556 or by a website visitor using our helpful Contact Form to submit their information to our team. Most of these first contacts are made when a home or business owner is still reeling from finding the issue with their roofing – whether that’s a leak or a more serious problem. We normally spend time calming their nerves before we can proceed to the next step in the process.
It’s important to note that Roofing by Hernandez understands how a customer is feeling in these moments. We know roofing can be expensive and a sudden problem can ruin your financial outlook, so we take our time with you to empathize with what you’re going through and treat you as a member of our own family. Yes, we want your business, but we want you to be satisfied, to feel taken care of, and to have lasting peace of mind. That’s what separates us from all the other Chicago roofing contractors out there.
The Second Step: Roof Inspection
During our initial contact, a visit from our expert estimator will be scheduled at a time that’s most convenient for you – usually the same day if you require it. Once they’re onsite they’ll discuss your call and get any additional details that may assist them in completing their inspection – specifically the issues you’ve identified prior to your call. Then they’ll expertly inspect your roofing for any issues that need to be addressed.
The Roofing by Hernandez inspection process can take anywhere from thirty minutes to an hour to complete – depending on the size and complexity of your structure – and always results in a complete and thorough assessment of the state of your roofing. We take the time required to come up with all possible solutions in our efforts to give you options. These are then presented to you in our free estimate for service.
The Third Step: Roof Estimate
Yes, you heard it correctly. Roofing by Hernandez provides comprehensive, clearly explained estimates for all of the services we offer – completely free of charge. This is not simply a few sentences on a piece of paper either. Our written estimates contain all the information you need to make the right decision for your home or business. We take the time to explain everything it contains thoroughly and will answer any questions you have for as long as it takes to make you comfortable with the process, the pricing, and the expected results.
A written roofing estimate from Roofing by Hernandez is good for up to 7 days after we deliver it, so you have time to get other estimates from reputable contractors. We understand you’ll want to identify the best possible deal and feel confident that your interaction with our team to date will be enough to convince you to call Roofing by Hernandez at (312) 439-0556 when it’s time to schedule your roofing project. Read up on our reviews, too!
The Fourth Step: The Roofing Work
Now that the estimate has been accepted, and the roofing contract signed, it’s time for the roofing work to begin. Our team will have used the time between our estimate visit and your schedule start date to acquire all the requisite materials, to finalize any necessary building permits, and to develop our plan for completing your roof work – be it roof repair, roof restoration, or new roof construction. That means when the date arrives we’ll be ready with everything needed to get the job done right – first time, every time.
The roofing contract will spell out all the specifics included in your roofing project and our team will follow the action plan to the letter to ensure your roofing project is completed within the window we provided. You’ll be updated regularly as we make progress on your roofing and our professional team will make themselves available to you throughout the process to guarantee you feel comfortable with the work being done, the materials being used, and the time taken on task.
The Final Step: Final Review
The last step in the roofing process is the final review of the completed work. This is incredibly important and should be handled by one of the licensed roofers who performed the work. You’ll want to know what was done, where it was done, and how it was finished. You should be shown how the work addressed your original roofing challenge and given answers to any questions you have about the work and its expected lifespan.
This is where a good roofing contractor stands head and shoulders above those who are more interested in your money than your satisfaction. Roofing by Hernandez will take all the time you require to completely explain the work and our recommendations for maintaining your repair or installation for the long-term. In the end, when you call (312) 439-0556 you’ll get more than just Chicago’s best roofing contractor, you’ll get a family-owned company with your best interests at heart – guaranteed!
Our Service Areas:
Proudly Serving the Following Communities:
Bensenville | Des Plaines | Elgin | Elk Grove Village | Evanston | Harwood Heights | Lincolnwood | Skokie | Morton Grove | Rosemont | Norridge | Schiller Park | Niles | Park Ridge | Roselle | Schaumburg | Streamwood | Bedford Park | Bolingbrook | Bridgeview | Evergreen Park | Brookfield | Burbank | Burr Ridge | Chicago Ridge | Alsip | Countryside | Forest View | Hickory Hills | Hodgkins | Hometown | Indian Head Park | Justice | Lemont | La Grange | La Grange Park | McCook | Merrionette Park | Oak Lawn | Palos Heights | Palos Hills | Palos Park | Summit | Willow Springs | Worth | The Loop | Hyde Park | Cicero | Little Village | Logan Square | Lincoln Park | Hermosa | Belmont Cragin | West Town | River North | Near North Side | Wicker Park | Bucktown | Garfield Park | West Garfield Park | North Lawndale | Chinatown | Old Town | Near West Side | Lower West Side | South Lawndale | Humboldt Park | Chicagoland | Addison | Bellwood | Berkeley | Berwyn | Broadview | Elmhurst | Elmwood Park | Forest Park | Franklin Park | Hinsdale | Stone Park | Naperville | Lyons | Maywood | Melrose Park | North Riverside | Northlake | Oak Brook | Oak Park | River Forest | Riverside | Westchester | River Grove | Stickney | Western Springs | Wheaton | Woodridge | North Center | Roscoe Village | Uptown | Lakeview | Wrigleyville | Sheffield | DePaul | Park West | Andersonville | Boys Town | Country Club Hills | Homewood | Tinley Park | Markham | Hazel Crest | Crete | Park Forest | Dolton | Oak Forest | Belmont Harbor | Lincoln Square | North Halsted
Chicago’s Roofing Company
When you need roofing of any kind, or any other roof-related services, call on the good people at Roofing by Hernandez to ensure you get just what your roof needs, nothing more and nothing less. With upfront pricing, complete licensing and insurance, and a lifetime’s experience working in the great city of Chicago, there’s no better solution to your roofing problems than a call to (312) 439-0556.